Contact Us

Get in Touch with Us

Need help or have a question? We’re here to assist you! Feel free to reach out via the following methods:

Email Support

For any inquiries, email us at support@berkanoz.com. Our team will respond within 24 hours. For the fastest assistance, please include your order number and details about your request.

Live Chat (Online)

Need immediate assistance? Our live chat service is available for real-time support. Connect with one of our representatives for quick help regarding your order, products, or general questions.

Important Tips:

To ensure timely updates regarding your order, please verify that the email you used during checkout is correct.
After placing an order, you’ll receive a confirmation email with your order number. If you don’t see it, please check your spam folder or remove any filters that may block our emails.

Tips:

When requesting a return or exchange, please provide:

Your order number
The product name or SKU codes for the items involved

Your order number can be found in the confirmation email sent after purchase. If you can’t locate it, check your spam folder. For returns, make sure to ship the items to the address provided by Customer Service and not the one on the shipping label, to avoid delays in processing.

Your cart is empty

Your cart

Estimated total